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ON YOURE FIRST PURCHASE !

AND YOU WILL GET 10% DISCOUNT !

FREE DELIVERY !

ON YOURE FIRST PURCHASE !

AND YOU WILL GET 10% DISCOUNT !

FREE DELIVERY !

ON YOURE FIRST PURCHASE !

AND YOU WILL GET 10% DISCOUNT !

FREE DELIVERY !

ON YOURE FIRST PURCHASE !

AND YOU WILL GET 10% DISCOUNT !

FREE DELIVERY !

ON YOURE FIRST PURCHASE !

AND YOU WILL GET 10% DISCOUNT !

FREE DELIVERY !

ON YOURE FIRST PURCHASE !

AND YOU WILL GET 10% DISCOUNT !

FREE DELIVERY !

ON YOURE FIRST PURCHASE !

AND YOU WILL GET 10% DISCOUNT !

FREE DELIVERY !

ON YOURE FIRST PURCHASE !

AND YOU WILL GET 10% DISCOUNT !

FREE DELIVERY !

ON YOURE FIRST PURCHASE !

AND YOU WILL GET 10% DISCOUNT !

FREE DELIVERY !

ON YOURE FIRST PURCHASE !

AND YOU WILL GET 10% DISCOUNT !

FREE DELIVERY !

ON YOURE FIRST PURCHASE !

AND YOU WILL GET 10% DISCOUNT !

FREE DELIVERY !

ON YOURE FIRST PURCHASE !

AND YOU WILL GET 10% DISCOUNT !

FREE DELIVERY !

Refund policy

Return & Exchange Policy

At Homelux, customer satisfaction is important to us. Please read our policy carefully before making a purchase.


Returns & Exchanges

We offer a 7-day return/exchange policy, which means you have 7 days after receiving your item to request a return or exchange.

We do not offer refunds. Only exchange is possible under valid conditions.


Eligibility for Return/Exchange

To be eligible:

  • The item must be damaged, defective, or incorrect
  • The item must be in the same condition as received
  • Must be unused, with tags, and in original packaging
  • You must provide proof of purchase (receipt or order confirmation)

How to Request a Return/Exchange

To start a return or exchange, contact us at:

📧 Homelux@gmail.com
📞 0345-2804368

Once your request is approved, we will provide instructions on how to proceed.

⚠️ Items sent without prior approval will not be accepted.


Damaged, Defective, or Wrong Items

Please inspect your order upon delivery. If your item is:

  • Damaged
  • Defective
  • Incorrect

Contact us immediately so we can resolve the issue quickly.


Non-Returnable Items

We do not accept returns or exchanges for:

  • Sale items
  • Gift cards
  • Used products
  • Change of mind

Processing Time

  • Return/Exchange requests are processed within 10–12 business days
  • Replacement will be shipped after approval and inspection

Important Notes

  • No refund policy applies — only exchange is available
  • Requests made after 7 days will not be accepted

For any questions or concerns, feel free to contact us anytime:

📧 Homelux@gmail.com
📞 0345-2804368


Thank you for shopping with Homelux.